Terms of Service

1. Parties and Acceptance

These Terms are an agreement between you and Chongqing Zhaiguo Technology Co., Ltd. (“we,” “us”) governing your download, registration, sign-in, and use of the SlowGo App and related services. By accepting, registering, or continuing to use the service, you agree to these Terms. If you do not agree, stop using the service.

Our Privacy Policy explains personal-data handling. Paid membership is also subject to the Membership and Renewal Agreement. Clear feature-specific rules form part of these Terms.

2. Services and Conditions of Use

Features may include jogging beats and music, goals and activity records, statistics and rankings, reminders, profiles and albums, friends, Square/Together runs, likes and messages, membership, and other lawfully released functions. Availability varies by version, device, region, login or membership status, and network.

You are responsible for lawful devices, connectivity, and store accounts and their charges. Unless stated otherwise, a subscription is not required for basic service. We may improve the interface and features while protecting purchased services as required by law.

3. Registration, Accounts, and Security

Provide accurate, necessary information. Supported sign-in methods may include username/password, SMS, WeChat, Apple, or Google. Third-party sign-in is also subject to that provider's terms.

Your account is personal. Protect passwords, codes, devices, and linked accounts; promptly change credentials and contact us if you detect misuse. We will reasonably assist with verified unauthorized activity. Loss is allocated according to each party's fault.

You may request account deletion in Settings after dealing with pending orders, backups, and disputes. Deleting the account, signing out, or uninstalling does not cancel an App Store or Google Play subscription; cancel separately through the store.

4. Health Notice and Exercise Safety

Beats, distance, calories, tutorials, and other results are general exercise aids affected by devices, algorithms, and user input. They are not medical-device outputs or substitutes for medical advice. Assess your health before starting or changing exercise; consult a qualified professional if you have cardiovascular conditions, joint injury, pregnancy, or another risk.

Stop immediately and seek appropriate help for chest pain, dizziness, breathing difficulty, unusual palpitations, or significant pain. Choose a safe environment, follow traffic rules, and do not operate the App while driving or when continuous attention to hazards is required.

5. Acceptable Conduct

Do not use the service for illegal activity, fraud, harassment, hate or discrimination, sexual or harmful content, infringement, misinformation, harm to minors, or cybersecurity abuse. Do not impersonate others, manipulate rankings or engagement, scrape at scale, attack systems, bypass payment or security, distribute malware, or interfere with users.

Report unlawful or harmful content through in-App feedback or email. Considering severity, frequency, effect, and fault, we may warn, reduce distribution, remove content, limit interaction, or suspend or end an account, with an appeal route where appropriate.

6. User Content and Public Display

You retain lawful rights in avatars, backgrounds, photos, names, messages, and other content you submit, and represent that you have the rights needed to publish and license it. Do not publicly disclose sensitive information about yourself or others.

Solely to operate, display, distribute, back up, adapt, and improve features you choose, you grant us a worldwide, non-exclusive, royalty-free, revocable service-purpose license. Ownership does not transfer. The license ends when content is deleted or the account closes, except for legal retention, limited backups, and copies created by prior lawful sharing. We will not license your content for unrelated commercial use without separate permission.

7. Membership, Payments, and Advertising

Some features may be paid or included in membership. Before purchase, we display the product, benefits, period, total price, renewal status, and cancellation method. A WeChat Pay or Alipay membership expires without automatic renewal. An Apple App Store or Google Play subscription renews automatically until canceled in the relevant store. Cancellation stops future renewals and does not automatically refund the current period. Activated Pro membership is generally non-refundable except where mandatory law requires otherwise. See the Membership and Renewal Agreement.

The free service may show clearly identified ads. Use of information for personalized advertising depends on applicable consent and platform tracking settings.

8. Personal Data and Privacy

We process personal data lawfully, fairly, in good faith, and only as necessary. Purposes, categories, permissions, vendors, retention, international processing, and your rights are described in the Privacy Policy. We request separate consent where required.

9. Intellectual Property

Except for user content and third-party material, we or our licensors own rights in the App software, interface, graphics, marks, beats, text, and database structure. Without written permission, you may not copy, reverse engineer, rent, sell, mirror, or use them in a competing product, except where law permits.

10. Updates, Interruptions, and Changes

We may update services and terms for security, compatibility, operations, law, or platform requirements. We will prominently notify materially adverse changes and obtain renewed consent where required. Emergency security work, force majeure, network failure, or third-party outages may interrupt service; we will use reasonable efforts to restore it.

11. Breach and Termination

We apply proportionate measures based on a breach's nature and impact. Serious illegality, security threats, payment fraud, or repeated breaches may justify immediate restriction or termination. You may stop using or delete the account. Termination does not affect accrued payment, chargeback, transaction dispute, compensation, or surviving legal obligations.

12. Limits of Responsibility

We are responsible as required by law but do not promise uninterrupted service, perfectly accurate estimates, or a particular weight, health, or social result. Harm caused by disregarding safety warnings, incorrect input, unauthorized device modification, or independent third parties is allocated according to fault.

No disclaimer covers personal or property damage caused by our intentional misconduct or gross negligence, or excludes product, data-protection, or non-waivable consumer liability.

13. Minors

Minors should use and purchase only with guardian guidance. We do not design the service to induce spending by minors. Guardians may contact us to review information or purchases made without appropriate consent.

14. Notices, Governing Law, and Contact

We may send service notices through the App, pop-ups, in-App messages, or contact details you provide. Electronic notices take effect when legally delivered.

Mainland Chinese law governs. Parties should first seek good-faith resolution; unresolved disputes may be filed in a court with jurisdiction. Non-waivable consumer jurisdiction and remedies under the law where you live remain available.

Operator: Chongqing Zhaiguo Technology Co., Ltd.
Email: contact@dema.cloud
Support: 9:00–18:00 China Standard Time on business days.