Membership and Renewal Agreement

1. Scope

This Agreement is between you and Chongqing Zhaiguo Technology Co., Ltd. (“we,” “us”) for paid membership in SlowGo. It forms part of our Terms of Service; personal data is handled under our Privacy Policy.

If this Agreement differs from specific information shown before purchase, the product name, benefits, term, price, renewal method, and platform terms shown at confirmation control, subject to mandatory law. Apple App Store and Google Play products are auto-renewing subscriptions. WeChat Pay and Alipay products expire and require another manual purchase. By agreeing, purchasing, or using membership, you accept this Agreement.

2. Membership Service and Benefits

Current benefits are shown in the App and may include removal of ads controlled by us, messaging, exclusive background music, and a member badge. Ads or promotions independently displayed by third-party platforms are outside our control.

Membership is a digital service for reasonable personal use on the associated account. You may not rent, sell, transfer, share, bypass, or exploit it by automated means. Availability may vary by version, device, region, network, and platform rules. We will provide continuing value consistent with the nature of a subscription.

3. Purchase, Price, and Account Association

The final product, currency, tax-inclusive price, billing period, and payment method are those shown by the App Store, Google Play, or checkout page. For an annual plan, the annual total is charged even if an equivalent monthly rate or savings is also displayed.

App Store and Google Play subscription entitlements are associated with the store account and App account signed in at purchase. Fixed-term purchases through WeChat Pay or Alipay are associated with the App account signed in at payment. Confirm the account before paying. We will reasonably assist with a verified order, but use of the wrong account does not create a right to duplicate benefits.

4. Renewal, Charges, and Billing Period

An Apple App Store or Google Play subscription renews automatically when it expires. You authorize Apple or Google to charge your payment method at the price and frequency shown at confirmation and extend membership each period until you cancel in the relevant store. The store may authorize or process payment before the renewal date under its rules and local law.

Membership paid through WeChat Pay or Alipay does not renew or charge automatically. The service stops when the purchased term expires and must be purchased again to continue Pro membership.

5. Canceling Auto-Renewal and Restoring Purchases

5.1 App Store

On iPhone or iPad, open Settings → your Apple Account → Subscriptions, or use the App Store account subscription page. Cancel before renewal processing. Cancellation stops future renewals only; access continues through the paid period and the current-period fee is not automatically refunded.

5.2 Google Play

Open Google Play → profile → Payments & subscriptions → Subscriptions, or visit the Google Play Subscription Center. Cancellation stops future renewals only; access continues through the paid period and the current-period fee is not automatically refunded.

5.3 Important

Uninstalling, signing out, ceasing use, or deleting the App account does not cancel a store subscription. After reinstalling or changing devices, sign in with the purchasing store account and use Restore Purchases. Restoration remains subject to account association and transaction validation. Contact us with the store order details if restoration fails.

6. Trials, Promotions, and Plan Changes

If a trial, introductory price, or promotion is offered, eligibility, duration, promotional price, post-offer renewal price, and cancellation method are shown before confirmation. If an offer converts to paid renewal, the conversion time and renewal price will be disclosed.

The platform determines when upgrades, downgrades, billing-period switches, or resubscriptions take effect, how price differences are charged, and how remaining value is credited. Review the new charge timing before confirming.

7. Expiry, Cancellation, and No-Refund Rule

Pro membership is a digital service activated immediately after a successful purchase or subscription. Except where non-waivable law applies, a verified unauthorized transaction occurred, or Apple/Google reverses a transaction under law or a mandatory platform rule, activated membership is non-refundable. No full or partial refund is provided merely because you did not use the service, used it briefly, uninstalled the App, signed out, changed devices, or voluntarily stopped using it.

WeChat Pay or Alipay membership stops at expiry without another charge. Canceling an Apple App Store or Google Play subscription prevents future renewals but does not automatically refund the current period; benefits ordinarily remain available until that period ends. Non-waivable rights to a refund, reversal, or other consumer remedy remain available, and the relevant store handles any reversal it is legally required to make.

8. Failed Payments, Grace Period, and Account Hold

If a payment method fails, the store may retry collection, provide a grace period, or place the subscription on account hold. Continued access during grace, suspension during hold, and expiration follow the status supplied by the store. Updating payment details may restore access automatically.

9. Changes to Benefits, Price, or Terms

We may adjust membership for product improvements, costs, law, or platform rules. We will give reasonable advance notice of materially adverse changes to core benefits and provide legally required choices. We will not materially reduce promised core benefits during a paid period without valid reason.

Store price changes follow regional notice and consent rules. Where consent is required and not given, the subscription may end after the current period. You may cancel before a new price takes effect.

10. Suspension, Termination, and Revocation

Benefits may be suspended or ended when membership expires or a transaction is charged back, reversed, declared invalid, subject to a store-mandated refund, or tied to a serious breach. We may revoke benefits obtained by fraud, forged transactions, or exploitation, preserve evidence, and pursue legal remedies. Where appropriate, we will explain the action and offer an appeal route.

11. Minors

Minors must purchase with guardian guidance and consent. Guardians should understand the product, price, renewal, and cancellation process and secure payment credentials. Mandatory rules on the validity or refund of a minor's transaction continue to apply.

12. Liability, Governing Law, and Disputes

For interruptions caused by force majeure, stores, carriers, or necessary maintenance, we will use reasonable efforts to restore service and remain responsible as required by law. Nothing limits liability for intentional misconduct or gross negligence, or any non-waivable consumer right.

Mainland Chinese law governs. The parties should first attempt good-faith resolution; unresolved disputes may be brought before a court with jurisdiction. Any non-waivable jurisdiction or remedy under the law where you live remains available.

13. Contact

Operator: Chongqing Zhaiguo Technology Co., Ltd.
Email: contact@dema.cloud
Support: 9:00–18:00 China Standard Time on business days. We may verify your identity and order before responding.